Dear travel friends
Season’s greetings and Happy New Year 2015!
Voila, we come to the end of a very successful 2014, having achieved all our goals, and our feedback shows that we have 100% customer satisfaction thanks to our formula of attitude + art of service + efficient processes. In addition, by working together we made Lux Travel a better place to work. To top it all, the World Travel Awards nominated Luxury Travel as Vietnam’s Leading Tour Operator 2014. It’s been a great year! Thanks for being a part of it
The travel market is changing and providers must change with it. There are many new challenges and power has shifted dramatically from the industry to the more informed client. Underlying the market is a growing polarisation in the mind-set of holidaymakers between security, luxury and convenience on the one hand and freedom, independence and authenticity on the other. The current generation of travellers wants to explore, have adventures and even test their own emotional, spiritual and intellectual goals
Luxury travel is becoming more experiential and personal. The growth of the experiential travel market is well reported and Vietnam has developed many such experiences for 2015: journeys by helicopter, vespa and yacht, all inclusives with butler and limo services on Emperor Cruises (www.emperorcruises.com), seaplane flights from Hanoi to Halong Bay, yacht dinner cruises on the Saigon River or visiting Cu Chi tunnels by river. Our luxers are always on the lookout for unique experiences beside golf, adventure, foodie, wellness and spa tours.
Luxury travellers aren’t merely buying a destination anymore, they are seeking engagement. Terms such as “authentic”, “transformational experiences”, “meaningful connections” and so on, are now populating the brochures and websites of travel companies
Our team, both locals and expatriates, is dedicated to agents and tour operators and will be your personal experience managers to deliver for you and your customers the world’s most authentic luxury travel experiences with our expertise, know-how and comprehensive infrastructure
We look forward to establishing a business partnership and working with you in 2015 as your local tour operator/DMC and it remains an honour to serve your guests with our award-winning services throughout Indochina, Thailand and Myanmar. It’s a “win-win” for us all, so please email us today!
Chuc Mung Nam Moi! We wish you a prosperous and successful 2015
Pham Ha
Founder and CEO
www.luxurytravels.asia
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